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Terms & Conditions

Copyright / Trademark Information

‘houonline.com’ , ‘HOU’, ‘House of Uniforms’ is a registered trademark of House Of Uniforms. This entire website, images, logos, indicia, text, content, and unique method of showcasing products is copyright of House of Uniforms.

Brands and their products are trademarks of their own name and are available on ‘houonline.com’ , ‘HOU’, ‘House of Uniforms’ with prior agreement of sales.

The name of ‘houonline.com’ , ‘HOU’, ‘House of Uniforms’ or any of the trademarks or logos mentioned in ‘houonline.com’ , ‘HOU’, ‘House of Uniforms’ may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.

Terms & Conditions

Access to and use of ‘houonline.com’ (WEBSITE) and the products and its services available through this website are subject to the following terms and conditions.  By accessing this website, you agree to be bound by all these terms and conditions. These terms and conditions may be updated from time to time without prior notice.   Accordingly, you should check this page regularly and review any changes.  If you do not agree to these terms and conditions in full, please do not use this website.

All orders are subject to review and acceptance by ‘houonline.com’ , ‘HOU’, ‘House of Uniforms’. Prices, descriptions, images and other content may change without prior notice. It is advised to follow us on our social platforms to be aware of any such changes.

Exchange & Refund Policies

All sales are final. We do not offer refunds or exchanges for incorrect purchases, tailored or altered fabrics. The color of products as depicted online cannot be guaranteed by House of Uniforms due to variances beyond our control such as computer monitor settings and lighting conditions. In the unlikely event that we have sent you the wrong product or you find that your product is faulty, we will replace the product at no charge or if we are unable to do this due to the product being unavailable we will refund both the product cost and the shipping cost (if applicable).

Terms of Exchange & Refund

All items can be exchanged with in 14 Days of Original Receipt Date and Any item purchased on Sale/Promotional days may only be exchanged with in 7 Days of Original Receipt. Damaged products due to wear & tear will be evaluated by the management’s discretion within 3 months of the original receipt. Defective/Faulty Items will only be exchanged for identical item(s) of equivalent value.

No Exchange on any Items with No Tags, No Receipt, Washed, Used, Altered, Damaged, Missing or Damaged packaging.

The management has the right to assess the age & condition of returned goods prior to offering repairs or exchange. All Exchanged items will be made at the Management’s Discretion.

No Cash Refunds or In-store Credit Vouchers will be given on Exchanged goods.

The Management reserves the right to amend this policy without prior notice.

Sales Terms

By placing an order via this website (houonline.com) you warrant that you are of legal age to form a binding contract. You undertake to provide true, accurate, current and complete information about yourself as prompted by the websites registration/delivery  form/s.   You undertake that you are the authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods you are ordering.

The color of products as depicted online cannot be guaranteed by House of Uniforms due to elements beyond our control such as variances in computer monitor settings or lighting conditions. We will do our best to accurately describe our products, however if you are unsure of the color, weight or pattern of any of our products we strongly recommend to visit one of our branches to properly view them.

We will endeavor to supply all orders placed and accepted on the website, however, order placement and acceptance do not constitute an obligation on us to supply until you receive confirmation of your order from us. 

Website Use

We are permitting you a limited license to access and make personal use of the website. This license does not include any downloading or copying of information for yourself or a third party, caching, unauthorized hypertext links and the framing of any content available through this website.  The intellectual property rights in all software and contents made available to you or through this website remain our property (and that our of licensors).  You are not permitted to publicize, manipulate, distribute or otherwise reproduce any of the content made available to you or through this website.

You must not misuse this website.  You must not upload, post or transmit any unusually large or potentially disruptive material, content you do not have a right to make available (such as the intellectual property of another party), any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

Disclaimer & Indemnity

Other than as required under applicable consumer protection laws, under no circumstance will we be liable for any loss or damage caused by your reliance on information or products obtained through the website or a linked website.  You expressly understand and agree that we and our related companies, subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from use of the website, content or any related services.

You agree to indemnify and hold us (and our officers, directors, agents, related companies, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable legal fees, for or arising out of or related to your breach of these terms and conditions, or your violation of any law or the rights of a third party.

For any inquiries, clarifications or assistances, please get in touch with us on the below mediums.

WhatsApp HOU Customer Services 38715155  -or-  [email protected]

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